Loan Operations Clerk |
| Jun. 04, 2009 - Jul. 04, 2009 |
| Location: | Memphis, TN |
| Exempt/Non-Exempt: | Non-Exempt |
| Employment Type: | Full Time |
| Department: | 55-Loan Operations |
| Description: | Perform the daily functions within Loan Operations. This is including but not limited to the following: payment processing, collateral tracking, data entry, volume tracking, and setting up ACH transfers for loan payments. |
| Duties: | 1.Process all monetary transactions, process credit card transactions, and transmit work to service company.
2.Research and track all incomplete collateral, process all accounts that are paid in full, perfect the bank’s lien on all collateral for loans generated by the branches or commercial lending. Communicate with state agencies or dealerships regarding errors in perfecting the bank’s lien.
3.Process all incoming titles and file in the vault.
4.Identify and correct all unpostable transactions in a timely manner.
5.Input all loan related maintenance and monetary transactions to the mainframe.
6.Review all maintenance transactions to ensure accuracy and authority to modify the account.
7.Maintain desk reference manual detailing operation procedures for assigned tasks. Keep up with daily volume.
8.Set up automatic transfers for customers’ loan payments from foreign banks.
9.Other duties as assigned.
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| Qualifications: | •High School Diploma or Equivalent.
•Excellent oral and written communication skills.
•Basic PC skills with working knowledge of Microsoft Word and Excel.
•Ability to prioritize in a fast paced, high volume environment with minimal supervision.
•Ability to multi-task.
•Excellent customer service and ten key skills.
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